Terms of Use

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Effective Date: April 8, 2026

1. Acceptance of Terms

Welcome to the website of Golden Vision Optometry (“we,” “us,” or “our”), located at goldenvision2020.com (the “Website”). Golden Vision Optometry is an optometry practice with nine clinic locations throughout California, and is part of the Total Vision family of eye care practices. By accessing or using this Website, you agree to be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Website.

We may update these Terms from time to time. When we make material changes, we will update the “Effective Date” at the top of this page. Your continued use of the Website after any changes constitutes your acceptance of the revised Terms.

2. Website Purpose and Scope

This Website is operated by Golden Vision Optometry, a licensed optometry practice operating nine clinic locations throughout California: Arcadia, Cupertino, Dublin, Irvine, Milpitas, Rowland Heights, San Diego Plaza, San Francisco, and San Gabriel. The Website is designed to provide general information about our practice, our eye care services, our providers and locations, eye health educational content, and to allow visitors to find locations, schedule appointments, schedule free consultations, and contact our offices.

This Website is not a substitute for professional medical advice, diagnosis, or treatment. The health-related content on this Website is provided for informational and educational purposes only. Always seek the advice of a qualified eye care professional regarding any medical condition or treatment. Never disregard professional

3. No Doctor-Patient Relationship

Your use of this Website does not create a doctor-patient, optometrist-patient, or healthcare provider-patient relationship between you and Golden Vision Optometry or any of our providers. A provider-patient relationship is established only when you have been formally accepted as a patient at one of our clinic locations, have completed the required intake process, and are receiving professional eye care services from one of our licensed providers.

Information submitted through this Website (such as appointment requests, free consultation requests, contact form inquiries, or patient form submissions) does not constitute a request for medical advice and does not create a treatment relationship.

4. Healthcare Information Disclaimer

The health information provided on this Website, including information about eye conditions such as myopia, dry eye, glaucoma, keratoconus, and refractive surgery options (LASIK, SMILE, ICL, PRK), is intended for general educational purposes. While we strive to keep this content accurate and current, medical knowledge evolves and individual circumstances vary.

  • The information on this Website does not constitute a medical diagnosis or treatment recommendation for any individual.
  • Descriptions of treatments, procedures, or products (including orthokeratology, MiSight, ACUVUE Abiliti, atropine eye drops, OptiLight, LipiFlow, TearCare, and other services) are general in nature; outcomes and suitability depend on individual patient factors that can only be assessed through an in-person or telehealth examination.
  • We do not guarantee any specific clinical outcome from any treatment or service described on this Website.
  • In a medical emergency, call 911 or go to the nearest emergency room. Do not rely on this Website for emergency medical guidance.

5. Our Clinic Locations

Golden Vision Optometry operates nine clinic locations throughout California. The specific providers, appointment availability, insurance accepted, and office hours may vary by location. Information provided on this Website is general to our practice; please contact your specific clinic location for details applicable to your visit.

6. Appointment Scheduling and Online Services

Our Website allows you to find clinic locations, schedule appointments, request free consultations, submit patient forms, and contact our offices. These features are provided for your convenience. Please note:

  • An appointment request or consultation request submitted through the Website is not confirmed until you receive confirmation from the specific clinic location.
  • Information you submit through forms may be transmitted and stored using third-party platforms. Please review our Website Privacy Policy for details on how we handle your data.
  • If you are an existing patient, use of online features does not replace direct communication with your provider for urgent clinical questions.

7. Telehealth Services

If Golden Vision Optometry offers telehealth consultations or virtual services through this Website or linked platforms, the following terms apply:

  • Telehealth services are provided by California-licensed optometrists and are subject to the same standard of care as in-person visits.
  • Before receiving telehealth services, you will be asked to provide informed consent as required by California Business and Professions Code Section 2290.5.
  • Telehealth sessions are conducted using HIPAA-compliant platforms.
  • You have the right to refuse telehealth services and request an in-person appointment instead, and you may withdraw consent to telehealth at any time.
  • Telehealth services are available only to patients physically located in California at the time of the consultation, in accordance with California licensing requirements.

8. Privacy, HIPAA, and Related Policies

Your use of this Website is also governed by our Website Privacy Policy, which describes how we collect, use, and protect your personal information and your rights under the California Consumer Privacy Act (CCPA/CPRA). Our Accessibility Statement describes our commitment to making this Website accessible to all users.

As a healthcare provider, Golden Vision Optometry is subject to the Health Insurance Portability and Accountability Act (HIPAA). Our HIPAA Notice of Privacy Practices governs how we use and disclose your protected health information (PHI) in connection with your healthcare. A copy is available at each of our clinic locations and upon request from our Privacy Officer.

Please do not submit sensitive health information, insurance details, or clinical questions through unsecured channels such as general contact forms or email. For clinical inquiries, please contact your clinic location directly or use the secure patient portal if available.

9. Acceptable Use

When using this Website, you agree not to:

  • Use the Website for any unlawful purpose or in violation of any applicable law
  • Submit false, misleading, or fraudulent information through any form or feature
  • Attempt to gain unauthorized access to any part of the Website, our systems, or any connected networks
  • Interfere with or disrupt the operation of the Website or the servers and networks that host it
  • Use automated tools (bots, scrapers, crawlers) to extract content from the Website without our written permission
  • Upload or transmit viruses, malware, or any other harmful code
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity

10. Intellectual Property

All content on this Website, including text, graphics, photographs, logos, icons, images, videos, clinical descriptions, and the overall design and layout, is the property of Golden Vision Optometry or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

The Golden Vision Optometry name, logo, and related marks are trademarks of Golden Vision Optometry. You may not use our trademarks without our prior written permission.

You may view, download, and print pages from this Website for your own personal, non-commercial use, provided that you do not modify the content and that you retain all copyright and proprietary notices. Any other use without our prior written consent is prohibited.

11. User-Submitted Content

If you submit content to us through the Website (such as appointment requests, consultation requests, contact inquiries, patient forms, reviews, or feedback), you grant Golden Vision Optometry a non-exclusive, royalty-free right to use that content for the purpose for which it was submitted. We will not use your submissions for unrelated marketing purposes without your consent.

You represent that any content you submit is accurate, does not infringe the rights of any third party, and does not contain any unlawful, defamatory, or harmful material.

12. Third-Party Links and Services

This Website may contain links to third-party websites, services, or platforms (including social media pages, appointment booking tools, payment processors, and patient portals). These third-party services are not under our control, and we are not responsible for their content, privacy practices, or availability. The inclusion of any link does not imply our endorsement of the linked website or service.

13. Disclaimers

This Website and its content are provided on an “as is” and “as available” basis, without warranties of any kind, either express or implied. To the fullest extent permitted by California law, Golden Vision Optometry disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the information on the Website is complete, accurate, or current, although we make reasonable efforts to keep it so.

Nothing in these disclaimers limits or excludes any liability that cannot be limited or excluded under applicable California or federal law.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Golden Vision Optometry, its officers, employees, providers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of or inability to use this Website, regardless of the theory of liability.

Nothing in this section limits or excludes liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be limited or excluded under California law. These Terms do not affect your rights as a patient under HIPAA, the Unruh Civil Rights Act, or other applicable healthcare or consumer protection laws.

15. Indemnification

You agree to indemnify, defend, and hold harmless Golden Vision Optometry, its officers, employees, and providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your violation of these Terms or your misuse of the Website.

16. Use by Minors

This Website is intended for general audiences, including parents and guardians of pediatric patients. Golden Vision Optometry provides eye care services to patients of all ages, including children, and is a recognized leader in myopia management for children.

We do not knowingly collect personal information from children under 13 through this Website without parental consent. If a minor under 13 needs to submit information (such as for a pediatric appointment request or the Child Myopia Progression Checklist), a parent or guardian should do so on their behalf. For more information, please see our Website Privacy Policy.

17. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the state and federal courts located in Orange County, California.

Before initiating any formal legal proceeding, you agree to first contact us to attempt to resolve the dispute informally using the contact information in Section 20 below.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Website Privacy Policy, Accessibility Statement, and HIPAA Notice of Privacy Practices, constitute the entire agreement between you and Golden Vision Optometry regarding your use of this Website.

20. Contact Us

If you have any questions about these Terms of Use, please contact us: